I have extensive experience working with technical and non-technical people in one-on-one and group environments. I have proven technical troubleshooting skills and experience teaching troubleshooting skills to others. I am very knowledgable of the education system and the needs of administration, teachers and students. I am easy to work with, optimistic, enthusiastic and energetic. I am a self-starter. I work well in both team and individual situations. I am an experienced presenter with multiple media types and interact well with my audiences.
I provide community service to schools, churches and youth programs. I am a hard worker. I like to help others and grow in the process. I can handle multiple projects at one time. I do not like to sit still.
I want to do something that makes a difference in people's lives, has a lasting influence on the community and challenges my abilities. I prefer a flexible environment with the freedom to try new approaches.
Dec 92 to Present | Apple Computer, Inc. Senior Systems Engineer
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Jun 89 to Dec 92 | Apple Computer, Inc. Systems Engineer
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Feb 84 to Jun 89 | Motorola, Inc., Austin, Texas Senior Software Designer
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May 80 to Feb 84 | Motorola, Inc., Austin, Texas Sales Representative, promoted to Technical Support Specialist
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Sep 72 to May 80 | CENCOM Systems, Houston, Texas Software Development Manager
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Jun 71 to Aug 72 | Control Data Corporation, Houston, Texas Customer Engineer
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Presentation | Creation of Presentation Materials & Handouts. Presentation of Technical and Sales Information. |
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Training | Development, Management and Presentation of Leader-led and Hands-On Training Sessions |
Design | Design of LANs and WANs supporting Electronic Mail, File Transfer, Video Conferencing, Internet Access, Mainframe Access |
Troubleshooting | Troubleshooting of Local and Wide Area Networks using tools ranging from simple ping utilities to traffic analysis to mapping to packet analysis |
Support | Customer Support for a wide range of services including MacOS 7.5.2, DOS 6.2, Windows 3.1, Applications, Network Connectivity, Internet Access, Mainframe Access, Telecommunications, Presentation Systems, Multimedia |
Apple Macintosh | File/Print Server Software, Routers, Network Management & Troubleshooting Software, Mainframe Connectivity Software, Administrative Software, Database Solutions, Connectivity to Novell Netware Servers |
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Networking Protocols | AppleTalk, IPX, TCP/IP, SLIP, PPP, ARA |
Internet Services | World Wide Web, WAIS, Gopher, FTP, DNS |
UNIX | A/UX and System V |
Languages | HyperTalk, AppleScript, HTML |
1994 | Apple | Presentation Skills Training |
1993 | Apple | Time Management Training |
1992 | Apple | Career Development & Leadership Training Classes |
1989 & 1991 | Apple | Presentation Skills Training |
1987 | Motorola | Design For Manufacturability Course |
1984 | AT&T | UNIX Internals Course |
1984 | AT&T | UNIX Device Driver Course |
1983 | Motorola | Managing for Productivity Course |
6/67 - 5/71 | College | University of Texas at Austin Degree: Bachelor of Engineering Science - C. S. & E. E. |
3/82 | Paper on Memory Management at Southcon/82 |
9/7/82 | Article on Memory Management in Electronic Products Magazine |
12/86 | Article on Macintosh SCSI Hard Disks in The Macintosh Journal |
Birthdate | 4 Oct 1949; Age - 46; Height - 6'4"; Weight - 225 lbs. |
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Family | Wife, Sandy, and 5 children ages 10 years to 20 years |
Health | Excellent; no physical limitations; non-smoker |
Residence | Own home in Anderson Mill |
Activities | Scout Committee Advancement Chairman and Woodbadge Graduate Licensed Amateur Radio Operator (Technician Class) Active in church supervising youth and adult organizations (Church of Jesus Christ of Latter-day Saints) |
Hobbies | Woodworking, gardening, genealogy, sailing, photography, scuba diving |